Enterprise Infrastructure Engineer (NO C2C)

Location: Greater Chicago, IL
Date Posted: 07-25-2017
Work Type: Full Time Direct Hire (NO C2C Consideration)
Work Status Consideration: U.S. Citizen or Green Card Holder

The Enterprise Infrastructure Engineer is responsible for implementing and maintaining the data center and network infrastructure in collaboration with other infrastructure personnel.  You will also be responsible for maintaining the integrity and security of the network and computing environments.

General Requirements
  • Ability to analyze systems and procedures and exercising exceptional problem solving skills
  • Self-Starter with the ability to work independently or as part of a team
  • Customer service mindset
  • Advanced interpersonal skills with the ability to communicate effectively  with technical, non-technical and management level personnel (oral, written and presentation)
  • Ability to influence others across organizational boundaries
  • Ability to effectively and efficiently prioritize responsibilities and tasks
  • Detail-oriented with the ability to ensure accuracy of data and systems
  • Must be able to work under pressure while meeting deadlines
  • Extensive knowledge of Data Center computer hardware and software and Windows server operating systems
  • Ability to train others on current methodologies and techniques
Position Requirements
  • Ability to install, configure and troubleshoot Windows 2008R2/2012R2 on both physical and virtual server environments (VMware)
  • Demonstrated skills in configuring and managing Active Directory, DNS, DHCP and RADIUS
  • Practitioner level management skills for SCCM, SQLServer and Exchange 2013 environments
  • Practitioner level DBA skills with Oracle or SQLServer
  • Lead IS Infrastructure projects through project documentation and execution of tasks
  • Maintain QSDs, User Guides, Configuration Management Database, Environmental Manual and other work instructions as needed
  • Use of appropriate project control systems to manage the documentation of hardware and software additions and changes
  • Assists in the evaluation of enterprise computing hardware/software solutions
  • Deploy and manage Enterprise Infrastructure software images and configurations
  • Troubleshoot computer equipment and software as needed
  • Consult with software and hardware vendors on service issues and for technical support
  • Develop and implement company-wide environment and processes to upgrade hardware and software as needed.
  • Contribute to the development of policies and procedures related to the company’s enterprise computing environment
  • Assist in development of technology and processes for the upgrade of Enterprise Infrastructure environments
  • Respond to and resolve service desk requests as needed
  • Assist in the development of internal training materials and documentation
  • Provide support and answer technical questions from other technical personnel
  • Assist in the training of other techs and interns
  • Work with internal users to understand their requirements, procedures and challenges
  • Answer user questions, applying knowledge of computer software, hardware, and procedures
  • Assist in the evaluation of software and hardware to determine their viability to the comany
  • Ongoing learning of new business related technologies and software
  • Assist technical staff in installing, maintaining and upgrading network equipment and software
  • Training users on software or hardware as needed
  • Solving problems related to operations and/or service desk by carefully identifying, researching and resolving system problems in a timely manner
  • Keeping IT management informed of situations and concerns in a timely manner
  • Following company policies and procedures when performing day to day tasks
  • Ensure security best practices in the operating environment
  • Bachelor’s degree in Engineering (preferred), Computer Science
  • Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Professional (MCP), or Cisco Certified Network Administrator (CCNA) is preferred
  • ITIL (Information Technology Infrastructure Library) Foundation Certification is preferred
  • 7+ years of experience with Enterprise Data Center Server and Network environments
  • 5+ years of experience working with Server Operating Systems, Data Backups and LAN/WAN support
  • Experience working with Windows Server OS
  • Experience working with Windows (7 and 10) and Apple desktop and mobile device OS
  • Experience working with desktop and server imaging software
  • Experience working with Cisco and HP network equipment and Cisco VoIP, IP Telephony and Call Center equipment
  • Demonstrated expertise installing, managing and configuring Microsoft Server environments
  • Expertise with VMWare Server and Citrix or RDS environments
  • Expertise with Linux, HP/UX or AIX environments preferred
  • Expertise with Data Center Backup/Recovery tools preferred
  • Experience working with SharePoint is preferred
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